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| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page | |
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"My husband and I had the best experience when purchasing a Harley from the people at Carson City Harley-Davidson Buell. My husband does not have much more than about a year to live and his dream has been to own a Harley. We couldn't have asked for better service. These are some of the people who helped us: Mark, Rubin, Anna, Amanda so cudos for them and everybody else. Their the best!!!"
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By: Paul Dayton,NV
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"The team at Carson City Harley-Davidson made the purchase of my bike and helmet the best one ever. Thanks so much!"
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By: Ken S Lake Tahoe,CA
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"I purchased a 2007 FXDWG on 4/26/08, and I wanted to recognize the excellent service I received from everyone in your organization:
Walt VanderWell went beyond in getting the bike I really wanted. He obtained the exact bike and color I desired.
Rubin helped secure financing and insurance with accuracy.
Megan closed the deal with ease.
Lindsey helped with the selection of a helmet that has worked great.
Dustin delivered the bike on time at Lake Tahoe.
Thank you so much for a great job to the team at Carson City Harley-Davidson
Very satisfied customer - Ken"
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By: Ken S Lake Tahoe,CA
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"Hey all you guys are great. What a great experience! The wife and I bought our first. A 2008 streetglide, and you guys all made it a great memory. I will never shop at a different Harley shop. Keep up the great work!"
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By: tim yerington,NV
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"I just had my bike in for its 5000 mile service and Craig took great care of me. Craig took the time to answer all my questions. Craig is asset to Carson HD. thanks Craig for a great job. "
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By: cliff carson city,NV
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" walt is a good guy,always say hi when im down from reno. nice new store."
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By: Gary REno,NV
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"I would like to thank my salesperson, Mark, and the rest of the CCHD staff for making my buying experience the best ever! You guys have a winning team and a winning program in Carson City. You're 5-star all the way. Keep up the good work, and I'll keep singing your praises to everyone I know. "
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By: Edward Sparks,NV
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"Your dealership is one of the largest & most beautiful that my wife and I have ever been in! Thanks to your staff they made us feel like part of your family! We will be back to visit soon! Bob & Linda G."
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By: Bob & Linda ,CA
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"I have been coming to the dealership for the last 4 or5 yrs. My Lady happens to be a Harley Gal, and has her own 1200 Sportster. She brought me to the dealership to "window shop".(One of the first times I was in the store) Last year I bought my 1st Harley from a friend. A 2006 "Dyna Super Glide 35". The Carson City Dealership has helped me learn about my bike, and has always done superb work on everything that has been done to my bike. Would like to thank the entire staff for the friendly and helpfull way I have been treated. Thanks Again !! C-T HOG Member Gary Murray"
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By: Gary Gardnerville,NV
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"I have a custom built bike and had some issues with the engine, I tried getting work done in Reno and basically no one was competent, or confident enough to do or even try to do the work, I called Carson HD I spoke with MAYA, he said bring it down. He said politely calm down and told me dont worry about it. His Service Dept, tweaked the engine and it's been running like a scalded dog ever since. That was 5 years ago, now no body touches my chopper except Carson City HD. Period! I never get a runaround or any excuses, especially from the Parts Dept. I have sent them dozens of customers over the years and they come back to me and say Thanks, the dealership is awesome, and they also send their friends and family. RIDE SAFE JOHNNYRENO"
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By: john SPARKS,NV
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"Every summer I ride around your area for a couple of weeks.This year my rear tire wore out,one hour later I had a new tire.one day later my front went flat, one hour later I had a new front tire.All this with no appointment.It was nice not to waste any vacation time sitting around half or all day waiting for repairs.Thanks to Craig & the guys. "
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By: Anonymous SAN DIEGO,CA
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"Maya, is a great service manager."
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By: trish ,CA
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"After having a very disappointing experience at the "other" Harley dealership in the area I stopped in at Carson with the intent of purchasing a bike.At the time the staff did not know I wanted to buy a bike but welcomed me and immediately got me some assistance. All the sales staff was busy but Megan (my new best friend!)stepped up to the plate from her normal responsibilites as office manager to help me. Along with an assist from Dustin I got the bike of my dreams, an '07 Heritage Deluxe! This is my first Harley.
I have and will only have good things to say about the fine folks at the Carson H-D and I'm happy to be a part of that "family.
Sincerely,
Mike"
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By: Mike Reno,NV
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"I purchased my bike in CA. (2007 FLHRSE3) With the new laws in Calif. a dealer could not change the pipes on my new bike to something louder. My wife has an FXLR with Samson pipes and I could not hear mine when riding with her. We are in the process of relocating to Carson City. Own a home here and are familiar with Carson Harley. So I came in to see what they could do. The parts department and service departments had suggestions. But the great thing is we walked into the service department and started up bikes with the pipes I was looking at so I could hear them! They installed the Rinehart true duals and also installed a race tuner. I joined the "100" horsepower club, thanks to the service department! (104 hp 119 tq) Great going guys. I have traveled all over the Western United States on a Harley and have had oportunities to use Dealer Service Departments. Carson Harley is as good as they get!! Better than most."
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By: Ron Salinas,CA
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"Maya, Craig, and your entire service department, thank you for getting my 2006 Dyna Lowrider back on the road. You did the trouble shooting, found the problems, and proceeded with the repairs. I feel as if a family member has just recovered from a serious illness! Love you guys...love my bike!!"
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By: Kristine Silverpeak,NV
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"I HAVE LIVED IN SPARKS FOR 7 YEARS NOW AND HAVE BEEN TO BOTH SERVICE DEPARTMENTS IN THE AREA. I PREFER CARSON BECAUSE OF THE GREAT CUSTOMER SERVICE I HAVE ALWAYS RECEIVED. THEY TAKE THE TIME TO EXPLAIN EVERYTHING AND WORK WITH YOU ON GETTING ANY PROBLEM SOLVED. MY 99' ROAD KING HAD SOME MAJOR ENGINE ISSUES THIS PAST WINTER AND "GEORGE" REALLY WENT ABOVE AND BEYOND THE CALL OF DUTY TO HELP ME GET MY BIKE FIXED. ALTHOUGH THE MANUFACTURER WOULD NOT STEP UP AND TAKE CARE OF THE PROBLEM, (AND THEY REALLY SHOULD HAVE) GEORGE DID EVERTHING POSSIBLE TO HELP. HE REALLY WENT TO BAT FOR ME. GEORGE, AND YOUR WHOLE SERVICE DEPT. ARE THE BEST. I ALWAYS TELL MY FRIENDS THAT YOU ARE THE PLACE TO GO. AS LONG AS I LIVE IN NEVADA I WILL BE GOING TO CARSON HD. THANKS FOR EVERYTHING. ROBIN"
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By: ROBIN SPARKS,NV
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"MY EXPERIENCE IN BUYING MY 2007 1200 CUSTOM WAS NOTHING SHORT OF STELLAR THE SALES AND FINANCE STAFF TIM, MEGAN, AND DOUG AS WELL AS ALL OTHER TEAM MEMBERS WERE FRIENDLY COURTEOUS AND MADE MY WIFE AND I FEEL LIKE WE HAVE JOINED AN ELITE AND SPECIAL FAMILY OF HARLEY OWNERS. DEBBIE AND I WERE TAKEN ABACK BY THE GENUINE SINCERITY OF ALL. THIS IS THE BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN BUYING A VEHICLE OF ANY KIND. "
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By: RICHARD CARSON CITY,NV
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"Thanks much for helping us with our bike Sept. 24, 2006. We had a flat tire near Gyger & Whitehall. Your truck picked us up, we want to thank "Jerry" the driver. He was most courteous and efficent. George "Service Consultant" was exceptionally helpful, he arranged for our bike to be taken care of quickly (also helped us when our bike fell over at the Mt. Rose stop light). The other person that we especially wish to thank is the service technician " Paul R." for staying after hours to complete the repairs on our bike. It was late in the day and all of the car rental companies had closed and our hotel room was in Reno. These 3 men helped us out of a very difficult situation, thanks again Ray & Pat Adair Sr."
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By: Ray & Pat ,XX
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"On 17 May 06, I had my 05 FLHRCI towed in; the KERNL was sick. George in the service department did an exceptional job coordinating and subscribing my maintenance problem. Within 24 hours, they also did an outstanding job conducting and completing the 15K service and fixing the problem. The KERNL is running awesome! Thank you Gentlemen! "
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By: MICHAEL DAYTON,NV
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We provide FREE
pick-up & delivery
for our local
Carson-Tahoe H.O.G. Chapter Members &
100 HP Club Members. 
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